Our Services

Comprehensive organizational effectiveness solutions tailored to your unique transformation journey — from strategy through execution and sustained adoption.

Organizational Change Management

For most organizations, change is not only constant but increasingly complex. Organizational agility and the ability to successfully manage large-scale, multi-faceted change is mission critical.

We guide companies through structural, strategic, and cultural shifts. Whether it is a merger, digital transformation, or leadership transition, we provide the expertise to manage the process effectively. Our services include culture diagnostics and interventions, communication and engagement strategies, clear change roadmaps, and stakeholder alignment.

Our change management approach integrates readiness and adoption, training, and communications, tailored uniquely to each client, individual program, change situation, and objective. We apply best practices from Prosci® and ADKAR® methodologies, scaled to support large, complex programs or focused on a set of smaller changes.

Culture diagnostics and interventions
Communication and engagement strategies
Stakeholder analysis and alignment
Change impact analysis and readiness assessment
Change champion network development
Training strategy, content, and delivery
Change Management Office (CMO) setup
Internal change capability building

What We Deliver

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Change Management Strategy & Roadmap

Comprehensive plan aligned to your transformation timeline and goals.

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Stakeholder Engagement Plan

Targeted engagement for every audience, at every level.

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Communication Strategy & Plan

Multi-channel communications that keep people informed and engaged.

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Change Adoption Dashboard

Real-time visibility into adoption metrics and readiness indicators.

Strategic Partnership Areas

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Horizon Scanning

Anticipate disruptions and emerging opportunities.

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Idea Pressure-Testing

Challenge assumptions with an independent perspective.

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Strategic Planning

Translate vision into actionable roadmaps.

Decision Validation

Objective review of critical decisions before execution.

Strategic Thought Partnership

A high-level collaborative service that bridges the gap between vision and execution — serving as a confidential sounding board for leadership.

Our Strategic Thought Partnership provides an external perspective to pressure-test ideas, navigate complexity, and overcome obstacles. We act as trusted advisors who understand both the mechanics and the mindset of change, bringing an objective lens to your most critical strategic decisions.

This service is particularly valuable for leaders navigating ambiguous or high-stakes situations where internal perspectives may be limited by organizational dynamics or cognitive bias.

Confidential executive advisory sessions
Strategic planning and scenario modeling
Objective decision validation
Horizon scanning and opportunity analysis
Complexity navigation and obstacle resolution
Leadership alignment facilitation

Talent Strategy & Workforce Planning

Align your talent needs to business strategy with scalable architectures and workforce optimization that drives organizational agility and sustained performance.

Our talent strategy services help organizations build integrated talent systems that improve organizational agility, leadership effectiveness, and workforce performance. We work with senior executives and HR leaders to design scalable talent architectures and align organizational structure, culture, and rewards with strategic priorities.

Talent needs assessment aligned to business strategy
Employee Value Proposition (EVP) design
Workforce planning and optimization
Talent architecture and succession planning
Leadership capability assessment and development
Total rewards strategy alignment
Knowledge management and capability building
Diverse team collaborating on talent strategy
Professional using HR technology

HR Transformation

Elevate your people team with best-practice HR programs, HCM technology implementations, and data-driven analytics that maximize the value of your workforce.

Change management is an essential part of any system implementation. Complex system implementations are not just technology — to achieve the value your business seeks, you must plan for human experience. We partner with your system integrator and in-house resources to deliver a holistic change program that integrates readiness, communications, and training activities.

Our team has deep experience with major HCM platforms including Workday, Oracle Cloud ERP, and SAP SuccessFactors.

HCM implementation change management (Workday, Oracle, SuccessFactors)
Training needs assessment and strategy
Training content development and delivery
HR process transformation and optimization
Data strategies and metrics for talent
HR technology and process enhancement
AI-driven HR solutions implementation

Organizational Design

Clarify vision and strategy, design operating models, and elaborate detailed organizational structures that align accountability, decision-making, and collaboration to your strategic priorities.

Our organizational design services help leadership teams align their organizational structure with enterprise strategies and goals. We work collaboratively to discover, define, design, and deliver the outcomes desired, whether that involves centralization, decentralization, or a hybrid model.

Organizational alignment around enterprise strategies
Operating model design and elaboration
Functional or service centralization/decentralization strategy
Detailed organizational design
Team decision-making and collaboration frameworks
Leadership strengths and capabilities assessment
Org readiness and activation planning

Our Design Process

1

Discover

Validate the current landscape and understand your audience, tools, and timelines.

2

Define

Combine discovery insights with business goals to explore new possibilities.

3

Design

Create the effective change campaign, engagement model, and learning pathways.

4

Deliver

Enable change activities and monitor effectiveness to sustain the new model.

Why Ombudsman Services?

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Confidential & Impartial

A safe, informal channel where individuals voice concerns without fear of retaliation.

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Early Resolution

Facilitate resolution at the earliest and lowest level possible.

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Systemic Improvement

Data-driven insights and systemic recommendations for leadership.

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Expert Mediation

Led by Mark Parham, Certified Mediator with NACM.

Ombudsman Services

A confidential, impartial, and independent resource for resolving workplace conflicts and addressing organizational concerns.

CORE Strategy Group's Ombudsman Services provides employees and organizations with a trusted neutral party to navigate complex issues with clarity, fairness, and a focus on fostering a healthy and productive work environment.

Our Ombudsman practice is led by Mark Parham, a Certified Mediator with the National Association of Certified Mediators, with extensive experience in leading teams, conducting workshops, and negotiating settlements.

Conflict resolution and impartial mediation
Issue analysis with data-driven insights
Policy guidance and navigation
Shuttle diplomacy for complex situations
Workplace culture assessment
Systemic recommendations for leadership

Our Services in Action

Across industries and transformation types, CORE Strategy Group delivers measurable, lasting results.

Fortune 50 Retailer

Enabling Aligned, Strategic Global Climate Action

Challenge

Investors were pushing a multi-line retailer to make aggressive net zero commitments and disclose its approach to mitigating climate change across its global footprint.

10-Point Climate Action Plan across 19 countries
25,000 global suppliers and nearly 10,000 SKUs addressed
Executive scenario modeling workshops delivered

Global Footwear & Apparel Retailer

Developing Gender Identity Policy and Execution Support

Challenge

A purpose-driven consumer retailer needed an external DEI advisor to develop and roll out a Gender Identity and Transition policy for 34,000+ U.S. employees.

Company-wide role-based education delivered
Governance roadmap for 49 countries, 24 languages
Overwhelmingly positive reception to policy announcement

Global Media & Entertainment

Driving Organizational Readiness for HCM Redeployment

Challenge

A Fortune 100 media company with 7,500 employees across 35 countries needed to redeploy Workday with employees at the center of the digital experience.

Global Change Champion Network established
Multi-channel communications and digital portal
"Best change management resources I have worked with" — SVP

Ready to Start Your Transformation?

Every transformation is unique. Let us design a solution tailored to your organization's specific needs, culture, and strategic objectives.